Sneakx.co is an online shop. We have chosen to sell only online in order to save expenses such as staff and rent. This is also one of the reasons why the products  can be offered for stunt charges

Most of our sales are retail sales. If you are interested for wholesale please contact our customer service contact@sneakx.co

Of course. All of the pictures are taken by our suppliers. You will receive what you see!

Before placing an order, you need to create a user profile. When you log in to your user profile, your personal details are already stored so that you don’t have to enter them again when placing a new order. You also have access to My SneakX account, where you can get a full overview of your profile, pending orders, order history, shipping and payment details.

You can easily create your own SneakX user profile by creating a username and password. We recommend that you use your email address as your username, to make it easy to remember. Please make sure that your password is one that you don’t forget

If you forgot your password, just click the “Forgot password” link and we will send you an email with information on how to reset your password. A forgotten username can be retrieved directly via email. Or you can contact our customer services.

• First, click on the product you want.
• Choose the size and select (see the size chart)
• Add to your shopping bag
• Have a membership, if you don’t have one (we recommend this so you can look and follow your order any time you want).
• Visit the payment page and make the payment.
• You will receive an order confirmation on your mail address. If you don’t please check out your spam box /trash box before you contact our customer service.

The item is only reserved once your purchase is completed in the checkout. If an item is very popular, it might be available when you place it in your shopping bag, but sold out once you reach the checkout.

The item is sold out. We recommend you to follow our website, because our stock is regularly supplemented. 

Please sent an email to our customer service contact@sneakx.co. If the order isn’t sent yet, we can cancel your order.

We like to hear from you, if you are looking for a product and we can advise you by mail. For further assistance please contact our customer service contact@sneakx.co .

An easy way to calculate your size is to use our Size Guide, you can find these under each product. Please note that same size garments may still vary depending on fit. modatal.com follow the standard body measurement lists, based on average body measurements for all sizes. If you are still not sure, please contact our customer services.

sneakx.co guarantees that your details are completely safe with us. All information is sent encrypted to ensure total security of any sensitive information.

Make sure that you are logged in (as a new customer, you need to create a profile first), then open the shopping bag and enter your code in the applicable box at checkout.

When shopping at sneakx.co you can choose one of four payment methods:  Swish – Revolut – Banktransfer – PayPal

Immediately. After receipt of payment, we will ship your package as soon as possible

The shipping costs are included for new orders

After receipt of payment, orders will be sent as soon as possible(on working days).

Delivery will take around 10-15 business days. Other exceptions are:

• Hard weather conditions
• If we receive the payment late
• If there is nobody in the address during delivery (you will be informed by the mail order company)
• In official holidays
• If the address is wrong (you will be informed by the mailordercompany)
• If the products are not available for that period (you will be informed by our customer service)

We ship worldwide

Because of little staff and many orders it is unfortunately not possible for us to provide all track and trace numbers. Most track numbers are available with a week. You can contact us by Whatsapp or mail for your track number.

• You may be charged customs duties and taxes for something you bought on SneakX because:
• Duties and taxes are typically not included in the price of the item, and might not be included in the overall shipping costs you pay to the seller.
• When shopping on SneakX, you are buying from overseas sellers. That’s why sometimes you will be asked to pay customs duty by your country.

The taxes may depend on where your order was sent from, the type of items you bought, their value and the weight of the package. Different countries may have different tax policies regarding specific products. It’s always best to confirm this with the seller or your local customs authority.

You are responsible to clear VAT on all purchases made SneakX. This can be done through the VAT clearance procedure of your local customs authority in your country of residence.

Please note: Customs duties and taxes are never covered by SneakX.

You can only exchange size on products within 7 days. Please be sure that it is unwashed, unworn and complete. Please use the contact form on the website therefore. Our customer services will help you further and will inform you about our policy and return addresses.

After you have asked for return information at the customer service, you will get an email within 24hours. That is your exchange conformation. You have to follow the instruction fast because of the 7 days policy.